Providing quality CPR instructions to 911 callers in Milwaukee County
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� Established dispatcher-assisted bystander CPR system so that as of April 22, 2016, regardless of where a caller is in Milwaukee County, any caller reporting someone with cardiac arrest symptoms will have access to step-by-step CPR instructions
� System resulted in an increase of the countywide bystander CPR rate from 19% to 52%, and an increase in the countywide cardiac arrest survival rate from 10% to 19%
� Developed infrastructure, training materials, and protocols needed to implement and maintain system, including development of a training program for dispatcher-assisted CPR and a training to equip agency leaders with the ability to provide future trainings � Trained all Milwaukee County and Greenfield dispatchers to provide pre-arrival CPR instructions � Presented poster on program at 24th Annual Emergency Medicine Research Forum on April 14, 2016 and MCW Community Engagement Week on April 22, 2016 �Presented project and transfer rates from Public-Safety Access Points to Milwaukee County Fire Chiefs �Presented project at AHW Endowment's PSE Change Symposium in April 2017
8701 W Watertown Plank Road, Milwaukee, WI 53226-0509 (414) 955-4350
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