Providing quality CPR instructions to 911 callers in Milwaukee County
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Established dispatcher-assisted bystander CPR system so that as of April 22, 2016, regardless of where a caller is in Milwaukee County, any caller reporting someone with cardiac arrest symptoms will have access to step-by-step CPR instructions
System resulted in an increase of the countywide bystander CPR rate from 19% to 52%, and an increase in the countywide cardiac arrest survival rate from 10% to 19%
Developed infrastructure, training materials, and protocols needed to implement and maintain system, including development of a training program for dispatcher-assisted CPR and a training to equip agency leaders with the ability to provide future trainings
Trained all Milwaukee County and Greenfield dispatchers to provide pre-arrival CPR instructions
Presented poster on program at 24th Annual Emergency Medicine Research Forum on April 14, 2016 and MCW Community Engagement Week on April 22, 2016
Presented project and transfer rates from Public-Safety Access Points to Milwaukee County Fire Chiefs
Presented project at AHW Endowment's PSE Change Symposium in April 2017
8701 W Watertown Plank Road, Milwaukee, WI 53226-0509 (414) 955-4350
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