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Coordinated Community Response to Behavioral Health Crisis

Transforming behavioral health crisis and response in Douglas County

Full Project Name:Douglas County Coordinated Community Response to Behavioral Health CrisisPrimary Community Organization:North Country Independent LivingPrimary Academic Partner:Michelle Broaddus, PhD, Psychiatry and Behavioral MedicineAward Amount:$475,347
Award Date
January2020
Project Duration:54 months

Project Summary:


A 2015 Bridge to Health survey found that in Douglas County, 29% of residents experience anxiety, 23% experience depression, and 10% report having other mental health issues. Despite both a 2016 and 2019 Community Health Assessment identifying mental health as a top public health issue, inventory of behavioral health resources in the county shows significant gaps in care. This has resulted in those experiencing a behavioral health crisis in Douglas County cycling through an under-resourced system, being placed on wait lists, using the ER as a primary mental health resources, and often being stabilized far from home at a higher level of care than needed.

Local partners see the current system as in need of urgent reform and began meeting to create a Coordinated Community Response (CCR) group to understand individual agency work, research crisis stabilization models, and build hope and cooperation across agencies. Through this funding, project partners will change the crisis response system in Douglas County to one that works to prevent crisis as well as one that is more efficient, effective, and person centered.

Community partners: Superior Police Department, Essentia Health-St. Mary's Medical Center, St. Lukes-Mariner Medical, Douglas County Health and Human Services, Lake Superior Community Health Center, Creative Counseling Group, Superior Treatment Center, University of Wisconsin-Superior, National Alliance on Mental Illness, Center Against Sexual and Domestic Abuse, Harbor House Crisis Shelter, Superior High School, Family Forum Head Start

Outcomes & Lessons Learned:


  • Trained certified peer specialists and supported employment in various agencies, including indiGO, Hope Haven, Superior Police Department, and Health and Human Services
  • Built trust among community partners through collaborative efforts, such as Community Connect events and providing education opportunities and resources to support mental health and crisis response
  • Supported development of a peer respite center with a warmline that is scheduled to open in January 2025

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